TimeCast
Ordering Information
TimeCast
Historic Buildings in Miniature

          
         

Prices
Ordering on-line from ebay
How to Pay
US Customers - Dollar Cheques
Post & Packing/Shipping Charges
Insurance
Shipping and Delivery Times
Loss or Damage during shipping

If you have any queries about paying for your order, shipping costs or delivery times then please don't hesitate to contact us.
Show Stocks and Orders


Please note that we currently have almost 300 different products in our ranges.

While we endeavour to carry as many products as possible to the shows we cannot guarantee that we will always have every item in stock on the day. 

Customers wishing to purchase specific models, or to collect orders, at shows are advised to contact us with your requirements at least 7 days prior to the show date. 

Prices
The prices for the models are shown on the catalogue pages. The prices are shown for both unpainted and painted models.

Please note - Customers ordering painted models will be charged P&P based on the price of the unpainted models, and NOT on the price of the painted models. There is no extra shipping charge for the weight of the paint!


Please note that TimeCast products are supplied unpainted unless the customer specifically requests painted models.


We are happy to provide a quotation via e-mail or snail mail. All quotes are valid for 28 days from the date of posting/e-mailing.

 Ordering On-line from ebay

A wide range of TimeCast models are now available to order on-line from our ebay shop.
For more details please click here...


How to Pay


When ordering please enclose your full postal address and a contact telephone number or e-mail address so that we can contact you if there are any problems with your order. Thanks.

We accept cheques, PayPal transactions, postal orders and all major credit cards (but NOT American Express). Please note that if you are paying via credit card, there is a minimum order value of £10.00. Please do NOT send cash through the post.

Please make all cheques, postal orders and IMO's payable to "TIMECAST".  Goods will be dispatched as soon as cheques clear.

PayPal customers should pay to our e-mail address at sales@timecastmodels.co.uk

All orders should be sent to: TimeCast, GDS Building, Lancaster Road, Shrewsbury, Shropshire, SY1 3NF, England

 US Customers - Dollar Cheques

We can accept dollar cheques, however there is a £5.00 surcharge to cover the handling costs (which goes to our bank and not ourselves). To pay with a dollar cheque please calculate the total cost of your order in UK pounds as follows:

  • Work out the value of your order (Total cost of models PLUS post and packing/shipping PLUS £5.00 handling charge). This will give you the total value in UK pounds.
  • Convert the sum from UK pounds to dollars using the current exchange rate. Use one of the internet currency calculators such as XE.com Universal Currency Converter (TM).
  • Please confirm your order by phone or e-mail and then write out the cheque and send it to us!
Post & Packing/Shipping Charges

Shipping rates and details are as follows:
  • UK First Class Post  - 15% (minimum charge £1.50)
  • World Wide Surface mail (including EEC, USA, Canada, Australia and New Zealand) - 20% (minimum charge £2.00)
  • Airmail Worldwide - please contact us for an individual quote based on order weight, size and value.
  • UK and International Carrier Service - we use DHL for some UK and International deliveries. This can be very cost effective for larger or more expensive orders. Please contact us for a quote based on order weight and value.
If you have any queries regarding postage or shipping charges then please contact us.

Insurance

  • UK postal services cover all parcels up to a value of £32.00 as standard. Please contact us for an individual quote for orders of greater value. 
  • Please note that additional insurance for surface mail to some destinations may not be possible - contact us for details.
  • We recommend that you insure orders over £32.00 if shipping by post.
  • Air Mail orders are Insured.

Shipping and Delivery Times

 Please allow 28 days for delivery within the UK and EU, obviously deliveries outside the EU may take longer depending on the location.  Surface mail to destinations outside the UK can take a long time - up to 90 days for destinations outside Europe.

Delivery will of course be much more rapid by Air Mail, however please allow half the time required for surface mail.

Loss or Damage during Shipping

We endeavour to ensure that all our products are carefully packaged so that they reach you in perfect condition - but accidents can happen while the models are in transit. If you have any problems with your order (non-delivery, damaged packaging or broken models) then please let us know right away so we can sort the problem out as quickly as possible.

We do recommend insuring your order for shipping, particularly for large painted or custom built orders.


Please note that TimeCast models are not toys. They may contain small pieces, or white metal parts, which may cause a choking hazard and are therefore not suitable for children under 12 years.

All images and models shown are copyright TimeCast and may not be copied or reproduced without permission.

TimeCast
Historic Buildings in Miniature
TimeCast, GDS Building, Lancaster Road, Shrewsbury, Shropshire, SY1 3NF, England 

Tel: 01743 465676      Email: sales@timecastmodels.co.uk

Website: http://www.timecastmodels.co.uk